Existing Customers Hub
As a valued customer, this is your dedicated space
Easily make payments, access important documents, explore your options, and get support – all in one place. Because your journey with us matters, every step of the way.
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Need further borrowing?
If you've borrowed from us before and are now thinking about raising additional funds, we may be able to help.
Let’s discuss how we can help your next investment. Speak to an expert.
Contact Our Expert Team
- Call us directly: 0800 980 6263
- Email us: enquiries@mercantiletrust.co.uk
- Use our Live Chat on the Website (Monday–Friday, 8am–6pm)
- Fill out our Enquiry Form or Contact Us Form
Our standard opening hours are Monday to Friday, 8am–6pm.
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What our customers think about us:
We received the Feefo 2025 Gold Trusted Service Award! This recognition highlights our commitment to delivering outstanding customer service throughout the year. To learn more about our services, read our customers’ reviews.
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