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    0800 980 6262
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    Let's get started:

    New customers
    0800 032 3737
    Existing customers
    0800 980 6262
    Request a call back
    Make a payment
New clients
0800 032 3737
Existing clients
0800 980 6262
Request a call back
Make a payment
Contact us
Contact us

Online Payment Terms and Conditions

We accept the following method of payment:

  • Maestro Debit Card
  • Visa Debit Card
  • Mastercard Debit Card

We will take payment from your card once you have submitted your details.

Your payment will be taken on the date requested but may take a few days to show on your account. Where applicable to avoid any arrears charges, please ensure you allow enough time for the payment to be displayed on the account.

We can not accept liability if payment is refused or declined by the debit card supplier.

To ensure that your debit card is not being used without your consent, we may validate name, address and other personal information supplied by you when you submit your payment against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

By submitting your details you consent to their use in accordance with our Legal and Privacy Policy

You will receive confirmation of your payment on screen after you make the payment.

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© 2025 Mercantile Trust. All rights reserved.
Postal address: Mercantile Trust Limited, Building 2, Axis, Rhodes Way, Watford, Hertfordshire, WD24 4YW.
Registered Office: 25-27 Surrey Street, Norwich, Norfolk, NR1 3NX. Mercantile Trust is registered in England No: 07023863.

Our loan products are not regulated by the Financial Conduct Authority.

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT.